Returns & Exchanges
We want you to be fully satisfied with your Locs Sunglasses, which is why we offer a 30-day return window for all unworn eyewear in its original packaging. If your shades don't fit your style, our streamlined process ensures a quick exchange or a full refund to your original payment method.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Pack Your Shades
Place the sunglasses in their original protective case and box to prevent damage during transit, ensuring all tags remain attached.
- 3.Label and Ship
Print the prepaid shipping label provided via email, secure it to your package, and drop it off at any authorized carrier location.
- 4.Receive Refund or Exchange
Once our warehouse inspects the returned items, we will process your refund or ship out your new pair of Locs within 5-7 business days.